Accessibility Statement
(Updated as of 14/7/25)
The Rubin Museum makes the utmost in its ability and invests many resources in order to provide all its visitors with an equal, dignified, accessible and professional service. In accordance with the Law of Equal Rights for People with Disabilities 1998 and the regulations established thereupon, many efforts and resources are invested in making the necessary accessibility adjustments that will result in a person with a disability being able to receive the services provided to all visitors, independently and equally.
Information concerning the Website’s accessibility
We at the Rubin Museum always strive to provide the general public browsing the Website with accessible content as much as possible, regardless of the technology on which the Website was built. We work to update and implement the accessibility rules as much as possible, in accordance with the principles of the accessibility standard. The Website is adapted to the accessibility requirements for level 2 (AA) of the W.C.A.G 2 standard. The Website's accessibility is adapted to the leading browsers.
The accessibility menu offers a variety of options. To learn more about how to use it, please press F1 on the keyboard and the instructions for using the accessibility plugin will appear.
Due to conditions beyond our control, there may be cases where we will not be able to provide the information in an accessible manner, inter alia because certain parts of the Website have not been made accessible yet. We will follow up on these cases so that we may be able to provide the appropriate technological solution.
Providing information in an accessible format: depending on the need, we make it possible for our visitors to receive information in accessible formats. The provision of the information is free of charge and intended for people with disabilities according to their specific needs as much as possible. For inquiries and information on accessibility, you can contact the company's accessibility coordinator whose details appear later in the statement.
It should be noted that we continue steadily in an effort to improve the Website's accessibility as part of our commitment to allow the entire population, including people with disabilities, to browse it in the most accessible way. If you encounter any problem or malfunction regarding accessibility, we will be happy to inform you about it and you are invited to contact the accessibility coordinator whose details are further on in the statement, and we will make every effort to find a suitable solution and handle the request as soon as possible.
In order for us to be able to handle the problem in the best way, we highly recommend attaching as many details as possible:
1. Description of the problem
2. What is the action you tried to perform?
3. Which page did you browse?
4. Type and version of the browser
5. Operating system
6. The type of the relevant assistive technology (if you used any)
The Accessibility Coordinator of the Museum for pre-visit accessibility coordination or hearing-impaired people is:
Name: Galit Gindi
Email: info@rubinmuseum.org.il
Phone: 03-5255961 ext. 0
SMS / WhatsApp: 052-4447988
Building accessibility arrangements
Below please find a list of the available accessibility arrangements at the Museum:
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Parking / Entrance
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There is / isn’t a disabled parking spaces near the Museum
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There isn't
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There is / isn’t a handrail next to the stairs
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There is
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There is / isn’t a ramp at the entrance to the Museum
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There is
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There is/isn't a side stop on the ramp
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There isn't
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There is/isn’t a small threshold at the entrance door to the Museum
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There isn't
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The width of the door at the entrance to the business is 0.85 m`
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Is it possible / not possible to enter the Museum with a guide or service dog
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Possible
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The lobby of the building and Elevators
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There is / isn’t a staffed reception desk in the lobby of the Museum
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There is
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There are / aren’t "inspiration loop" aids for the hearing impaired at the counter.
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There aren’t
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There is / isn’t a strip for leading people with visual disabilities to the reception/information desk and to the elevators
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There isn't
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There is / isn’t an elevator in the building suitable for people with disabilities
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There is
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There is / isn’t a reading voice of the floor number
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There isn't
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There is / isn’t a braille script in elevators
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There is
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There are / aren’t accessible service/information stations available at the lobby
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There are
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Toilets
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There are / aren’t accessible toilets for the disabled at the lobby of the building
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There are
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There are / aren’t signs for identification and direction to the toilets
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There aren’t
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The toilets are located/not located on the entrance floor of the Museum
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Located
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Waiting area
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There is / isn’t an accessible kitchenette
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There isn't
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There is / isn’t a waiting area with an adapted chair
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There is
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In case of any further need whatsoever, please contact the accessibility coordinator according to the details specified above or the service representatives at the reception to get any necessary assistance.